Platform Features

Discover How Our Full Spectrum of Features Can Transform Your Customer Experience and Operational Efficiency

From Unified Messaging to Analytics Elevate Your Business with Our All-in-One Solution

The Only Business Platform You'll Ever Need

Unified Messaging (One Inbox)

Consolidates all customer communications from email, SMS, and social media platforms into one centralized inbox, making it easier to manage and respond to messages.

Contact CRM

Provides a centralized database for efficiently managing customer information, enabling personalized service and targeted marketing efforts.

Reputation Management

Monitor and manage all your online reviews across all platforms, enabling direct responses to feedback from a single dashboard.

Social Planner

Enables planning, creation, and scheduling of social media content across multiple platforms from one dashboard.

Conversation AI

Utilizes artificial intelligence to automate responses to customer inquiries, ensuring they receive instant, relevant assistance.

Website Chat Widget

Adds a live chat feature to websites, offering real-time assistance to visitors and converting leads with instant engagement.

2-Way SMS

Facilitates dynamic two-way SMS conversations with customers directly from the platform.

WhatsApp Messaging

Enables direct communication with customers on WhatsApp, allowing for personalized engagement on a widely used platform.

Email Marketing Campaigns

Allows for the execution of targeted email marketing campaigns to engage the audience, promote offers, and drive business growth.

Communities

Facilitates the creation of online communities where your customers can interact, share, and connect.

Courses & Membership Sites

Enables the creation of exclusive content areas for courses or member-only access, adding value to your customer offerings.

Survey Builder

Offers tools to create and distribute surveys, gathering valuable feedback and insights from your customers.

White Label Client Portal

Provides a branded client portal where customers can access their interactions, memberships, and community engagements with your business.

Affiliate Manager

Manages affiliate marketing programs, tracking referrals and commissions to incentivize external promoters.

Opportunities & Pipelines

Tracks and manages sales opportunities with a clear view of your pipelines, ensuring efficient progress and follow-up.

Appointment Calendars

Offers easy online booking with customizable appointment calendars, allowing customers to schedule appointments at their convenience.

Funnels & Forms

Builds custom landing pages and forms to capture leads, automate marketing funnels, and gather customer feedback.

Proposals & Estimates

Enables the quick creation and sending of detailed proposals and estimates, closing deals faster.

Invoicing

Generates and sends professional invoices directly from the platform, streamlining the billing process.

Payments with Text To Pay

Enables customers to make payments through text messages, simplifying the payment process.

Missed Call Text Back

Automatically sends text responses to missed calls, capturing potential leads and ensuring opportunities for engagement are not lost.

Call Tracking

Provides detailed analytics on call activities, helping businesses understand customer interaction patterns.

Advertising Campaigns

Monitors advertising campaigns and provides comprehensive insights into marketing efforts with detailed analytics reporting.

Facebook Messenger & Instagram DMs

Allows businesses to manage interactions from Facebook Messenger and Instagram Direct Messages from a single platform.

Messaging Templates

Offers customizable templates for consistent and effective communication across SMS, WhatsApp and Email.

GBP Call Tracking

Offers insights into calls generated from your Google Business Profile, providing data on call volume, sources, and outcomes.

+

Facebook Messenger & IG DMs

Allows businesses to manage interactions from Facebook Messenger and Instagram Direct Messages from a single platform.

Website & Blog Hosting

Offers robust hosting solutions for unlimited websites and blogs, ensuring your online presence is always reliable and fast.

Blog Manager

Allows for easy creation, management, and publication of blog content to engage your audience with valuable insights and stories.

Website & Blog Templates

Provides an intuitive drag-and-drop interface with a variety of templates, making website and blog creation accessible to everyone.

Start To Transform Your Business Today

Simplify Your Workflow and Drive Growth with The SME Advantage All-in-One Marketing & Sales Platform

Copyright © 2024 SME Advantage LLC - All Rights Reserved

Registered Office: 16192 Coastal Highway, Lewes, Delaware, 19958.
Ph: +1 (302) 725-0004 (US)